Petnosia® FAQ

Because your dog deserves to feel safe, even when you can't be right beside them.

About the Products

1. What's the difference between the Peace Pod and the Plush Companion?
The Peace Pod is a cocoon-style bed your dog lies inside, with built-in warmth, sound, and heart rate monitoring — a little safe haven of their own. The Plush Companion is a soft, huggable device your dog can cuddle up to anywhere, so a piece of that comfort can travel with them. Choose the Peace Pod for a full anxiety-relief bed, or the Plush Companion if you want something they can hold onto, room to room.

2. Will this really help my anxious dog?
If you've ever watched your dog pace by the door or shake through a thunderstorm, you know how helpless that can feel. Dogs settle faster when they feel warmth, gentle sound, and a cozy enclosed space — the same comfort they'd get curled up against you. Both the Peace Pod and the Plush Companion were built to recreate that feeling: you're not alone.

3. My dog struggles when I leave for work — is this for us?
Yes, and we understand how hard that moment is — for both of you. The whining at the door, the guilt as you drive away wondering if they're okay. That's exactly the moment these products were made for, so your dog still feels held and safe, even when you physically can't be there.

4. What if my dog is scared during storms or fireworks?
There's nothing worse than watching your dog tremble and not being able to explain that it's going to be okay. The calming sounds and warmth of the Peace Pod or Plush Companion give them somewhere to retreat to instead of hiding under the bed or pacing all night — a steady, comforting presence when the world feels loud and unpredictable.

5. Will my puppy or senior dog benefit too?
Absolutely. Think of a puppy leaving their littermates for the first time, or an older dog who's slowing down and just wants to feel warm and secure. Both stages of life come with their own kind of vulnerability, and both the Peace Pod and Plush Companion offer the same steady comfort through it.

How It Works

6. Do I need an app or Wi-Fi to use these products?
No app or Wi-Fi is required for the Peace Pod — it works fully automatically, with simple physical controls (buttons and a volume dial) on the base. The Plush Companion also works automatically out of the box, but it includes an optional app, unlocked with the activation code in the box, so you can peek in on your best friend anytime you're missing them.

7. How does the heart rate monitoring work?
Both the Peace Pod and Plush Companion use a built-in sensor to track your pet's heart rate while they rest, quietly watching over them the way you would if you were home. If an elevated or unusual reading is detected, the device automatically switches to a calming heartbeat sound and adjusts the warmth to help your pet settle — like a gentle hand on their back, even when yours isn't there.

8. How will I know if my pet needs attention?
The Peace Pod has an LED indicator on its base: green means all is calm, amber means it's already auto-adjusting to a mild change, and red means your pet may need you. The Plush Companion sends alerts through the app if it's activated, so no matter where you are, you're never really far from knowing how they're doing.

9. Can I put something of mine inside with my dog?
Yes — each order includes an owner scent cloth. Rub it with your scent and place it with your dog, so even on the hardest goodbyes, a little piece of you stays right there with them.

10. Is this safe to leave on while I'm away?
Yes. Both products have built-in auto shutoff and temperature safety limits, so you can walk out the door knowing your dog is genuinely safe, not just occupied.

Battery & Care

11. How long does the battery last?
Both the Peace Pod and Plush Companion run 18–20 hours on a single charge, with a full recharge in 2.5–3 hours via USB-C.

12. How do I know when to recharge?
The Peace Pod has a pulsing white LED low-battery indicator. The Plush Companion's low battery alert is a slow, gentle glow pulse.

13. Can I wash it?
Yes. Both covers zip off completely and are machine washable on a cold, gentle cycle. For the Peace Pod, simply wipe the electronics base clean with a damp cloth rather than submerging it.

What's Included

14. What comes in the box?
The Peace Pod includes the bed, a USB-C charging cable, two owner scent cloths, and a quick start guide. The Plush Companion includes the device, a USB-C charging cable, two owner scent cloths, an app activation code card, and a quick start guide.


Your dog gives you their whole heart, every single day. The Peace Pod and Plush Companion are our way of helping you give a little of that comfort back — even on the days you can't be there in person.